Customer Testimonials
Staff are on point. Good vibe and attitude. The whole process was good. I would definitely recommend them.
Great experience here, Austin was amazing to work with and helped me with the entire process. Truly an honest dealership that takes pride in their product and service!
So easy to work with! Great experience and would recommend them to anyone. Not pushy at all, they address all our questions and made the buying process easy!
Super easy process, everyone was very helpful and patient. Great inventory online as well, which is why we drove an hour to them instead of going to the closer Acura dealership north of us. Also their inventory is full of lightly used trade-ins due to the large population of retired boomers who keep bringing their cars back for new ones because they hoarded all the wealth and pulled the ladder up behind them. Thanks, Reaganomics!
The Gettel staff was extremely conscientious and responsive throughout our experience. The pricing was fair. All good.
We are pleased with our purchase and with the service. We will definitely recommend Gettl Acura. .
Very nice dealership the waiting area is on par or better than the BMW dealership. All the staff is helpful and not pushy. They even call to confirm appointments
An absolute pleasure to deal with. Thoughtfully listened to my wishes and needs. No pushy sales tactics. Ill return when or if I need another vehical. Ill also send my boys when they can afford a decent ride. Thank you. Breath of fresh air. I walked out on the previous dealerships I visited feeling spent and a bit angry. Not here. Kudos Pete.
Worked with me so I could afford the car I was looking for. Thank you Taga and Austin sales and Tommy finance. Everyone tells me looks like my kind of car. Go Gettel Acura!
Excellent experience overall, easy to deal with, and very fair pricing on the vehicle and the trade in
The staff was very professional and knowledgeable about the vehicles on selection at the dealership.
everyone was super kind and helpful. i loved my first time experience here and am so grateful for everyone who helped me!
Enjoyed working with them- but if I don't get my warranty soon, Attorney General will be contacted
Sales was great. Did not like my experience with Ben the finance manager Arrogant and nit helpful
Car shopping is no fun in general. Chris Wesner was great to work with and made the process a nice experience. He answered all of our questions and was not pushy at all. You could tell he was all about helping the customer in any way. We would recommend Chris to friends who are looking to buy at Gettel Acura. Everyone at the dealership treated us in a nice and great way. James and Marian Santry
Worked with Chris Wesner today on my 2025 Acura ADX. Gettel is TOP NOTCH and Chris is an amazing team member. Your dealership has our business for life! We're happy to refer friends, family and neighbors.
Great service and very nice folks. Beautiful showroom and clean waiting area, with snacks and beverages.
Taga Sickler is an expert sales associate who made the process of acquiring the car very easy.
I have been dealing with this dealership since 2018. Tommy in Finance is extremely helpful on the transaction. He is very efficient and knowledgeable. He makes it feel easy. Michelle Cary in service is very attentive and goes beyond to help . She always makes sure everything is done right. The dealership is always clean...Everyone there is very friendly.
I am very upset. $300 is a lot for cleaning a car. Especially when I pay twenty five dollars to do it. Myself and do a way better job. I told them, I want a showroom detail. I want it as clean as if you were selling a car. It was supposed to include getting all the crevices, the buttons, the seats, engine everything.
I told him I was unhappy with it. And he just gladly took my money and didn't do anything said they worked on it for hours. Yes, my car was very dirty, hence why I needed ... Read More Facebook - Oct 10, 2026
Very customer friendly, knowledgeable, service oriented, extremely professional, Taga was one of the best sales people I’ve dealt with and we have purchased 5 vehicles from Gettel. The team at Gettel is never pushy but give you all of the information in a courteous manner giving you plenty of time to make your decision. The instructor for technology was so patient and helped me as a totally non-tech person to feel more confident in driving my new vehicle. The whole process was GREAT!
I had a great experience with Kim at Acura. The service was prompt, the communication clear and Kim was friendly and helpful I felt confident about my car being serviced at Gettle Acura and being treated fairly and respectfully and will definitely come back
The staff was friendly and professional. The facilities were clean and service was on time.
The dealership was very clean. The staff were very attentive upon arrival to the dealership.
I'll start by saying kuddos to Brian (sales)! I ordinarily dread even stepping into a dealership and I was not looking forward to this time either. From the first interaction with my husband the day before, online, to the final handshake (and photo w/bow) Brian made our experience as pleasant and smooth as one could hope for. He was friendly, thorough, extremely knowledgeable and most importantly patient with both me and my husband. Brian is not your 'typical' salesperson. We never felt pressured during any aspect of our visit. We actually thought we were going to purchase a ... Read More DealerRater - Aug 18, 2026
I bought my car while living out of state. Chris Wesner was awesome to work with and made the purchase seamlessly. Thanks Chris!
I had a wonderful experience shopping for a new car at Gettel Acura. From the very beginning, Peter Demeis was responsive, professional, and quick to provide a quote for the vehicle I was interested in. He then connected me with Chris Wesner, Client Advisor, who made the entire process enjoyable and stress-free. Chris was attentive, knowledgeable, and genuinely pleasant to work with—he listened carefully, answered all of my questions, and made me feel confident every step of the way. Tommy McNeill, the Financial Manager, was also fantastic. He explained the available financial options clearly and thoroughly without ever making ... Read More DealerRater - Aug 1, 2026
Friendly and efficient service. Good selection of vehicles. Buying a car at Gettel was an overall great experience and would highly recommend.
⭐️⭐️⭐️⭐️⭐️ We just completed our first buying experience with Gettel Acura and we could not be more impressed than we were from the moment we stepped out of our car onto the property to the completion of our purchase of an Acura RDX. Chris Wesner is a true professional! He answered every question without hesitation. It was the easiest automobile purchase we have ever made. Thank you for making this a memorable experience. Linda Hendrickson
I stopped by Gettel Acura looking for a specific preowned automobile and ran into a professional sales consultant, Chris Wesner. Chris has vast product knowledge, is well groomed and is a good listener. He showed me a vehicle that was in their inventory that was comparable to what I was looking to buy, the rest is history, we purchased a Acura. The entire Gettel staff made our purchase a very pleasant experience and we would recommend them to anyone looking to purchase a new or preowned vehicle. Well done!!!
I want to sincerely thank the team that helped me with my new ADX lease. Taga Sickler my salesperson, Christopher Rodriguez my tech trainer and Zach Blaugh, the General manager. They all went above and beyond in excellent, friendly customer service and support. I have been a loyal customer at Gettel Acura for decades due to their exceptional customer service. You all are amazing and I appreciate your help and support. Thank you so very much.
Very happy with Auto Butler and also had time with Chris who gave us lessons on all the tech detail of our MDX
Extremely pleased with the service level from the entire staff at Gettle Accura. Salesman Austin was pleasant and informative with no pressure. All of the staff has been wonderful and extremely helpful answering any questions or concerns. Highly recommend this location!
Very pleasant to do business with, they are extremely nice and very helpful. They weren’t always that way, upper management must have made some changes. Glad to see that happen. I was ready to start shopping elsewhere. I couldn’t be more happy, keep up the good work.
Is it reasonable to charge 200 dollars for a diagnostic question wiithout prior consent? I wouldnt send my enemies here, much less my friends. I came in for recall work, asked if recall pertained to the sound my engine is making, ended up paying these scammers 200 plus dollars.
Our training from Mr. Christopher Rodriquez was exceptional. Not only is Mr. Rodriquez knowledgeable, but he was also most patient, courteous and professional. He even left the door open for us to call him anytime should we have any additional questions. It was a pleasure to meet him and work with him...he's a huge asset to Gettel Acura.
Easy to schedule service work. Friendly & efficient check in and work completed in a very timely manner.
Kimber provided outstanding service to my wife and to me. She is professional, courteous, thorough, and thoughtful. She is truly an asset to Gettel Acura.
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I want to give a huge thank you to Chris, Tommy, Austin, and Zach for making this deal happen. I had some challenges getting approved, but these guys jumped through every hoop, stayed patient, and never gave up until they found a solution and got me financed.
The entire team went above and beyond, communicated clearly, and truly worked in my best interest. If you’re looking for a vehicle and want a team that will actually put in the effort to help you, Gettel Acura is the place to go. Don’t second-guess yourself—give them a shot. They’... Read More Facebook - Jan 30, 2026
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I want to give a huge thank you to Chris, Tommy, Austin, and Zach for making this deal happen. I had some challenges getting approved, but these guys jumped through every hoop, stayed patient, and never gave up until they found a solution and got me financed.
The entire team went above and beyond, communicated clearly, and truly worked in my best interest. If you’re looking for a vehicle and want a team that will actually put in the effort to help you, Gettel Acura is the place to go. Don’t second-guess yourself—give them a shot. They’... Read More DealerRater - Jan 30, 2026
A very professional, friendly, clean, and over all great dealership. Working with Peter DeMeis, Ray Khan, and Peter Goetke was a pleasure and they helped get me a fantastic deal on a great car. The sales associate was knowledgeable, approachable, and overall was excellent at answering and getting me the information I needed.
The service experience was quick and easy. I was there for a factory recall and they took me on time and got me out when the time they told me of 1-2 hours.
Sydney is such a pleasure to deal with! Everyone I've met is friendly and helpful and the cost is often less than what I'm quoted. It's nice to be able to trust who's working on your vehicle.
I recently purchased a 2026 Acura Integra Type S, and I couldn’t be more thrilled. I want to give a huge shoutout to the dealership and especially to my sales rep, Chris Wesner. Chris made the entire process seamless. I’m someone who values things clear and direct—no gray areas—and Chris was exactly that: straightforward, honest, and efficient. The customer service went above and beyond. I felt valued and listened to every step of the way. The more I reflect on the deal, the happier I am. Highly recommend this team!
What an amazing car buying experience! From my initial call with Pete (Sales Manager) to meeting with Zach in Sales and finalizing things with Pete in Finance…all TOP NOTCH! ⭐️⭐️⭐️⭐️⭐️ I love my ADX. Thank you!!!
Great employees and service at this dealership!
Chris really took care of us. So very patient. Worked everything out so we could drive home with a new SUV!! We give them 5 stars!!
Very friendly staff and knowledgeable. Finished on time. Addressed all my questions. Would highly recommend them to friends.
I had an extremely pleasant and seamless experience buying a car from Gettel Acura. After visiting many dealerships, I found Chris to be the most professional, courteous, diligent, and amiable salesmen I encountered. They have a well-functioning team, clean and comfortable dealership, and service-oriented culture. Check them out!
Chris Wesner was a pleasure to work with as I was deciding if I should lease a new Acura. He was informative without being pushy. I enjoyed the experience.
The service advisor was awesome! Would def go back for any other service I may need
Well worth the drive from Brandon. Great customer care on my recent purchase. Chris Wesner and team did a great job making the purchase as smooth as possible.
I live in Tampa and drive all the way to Sarasota for the service, and the customer care Gettle provides. Chris Wesner, sales associate 10/10, Peter from financing 10/10, Michelle from service 10/10. Worth every mile and time traveling.
I wanted to shout out these awesome people at Gettle Accura that went above and beyond AFTER. The lease of my MDX , Taga , Alexis are amazing service oriented people and Anthony
Excellent Customer service. They not only worked the recall but saw that soon I was due for the oil change and they did it.
BUYER’S BEWARE, I am writing this review to hopefully help a future buyer be better informed about this dealership. A bit over a year ago, I purchased a luxury used vehicle from this dealership. The purchase of the vehicle on the sales side went well without complaint. Once you decide on a vehicle you are directed to the financial folks to finish the paperwork for purchase. This is when the issues begin. The finance department is tasked to complete the paperwork and sell you all kinds of ad-ons (warranties/ service contracts, etc). I typically do not purchase these items, ... Read More DealerRater - Feb 19, 2025
Beware. I spoke briefly with Ray Khan (Internet Mgr) and was passed to Vlad Ivanovich. Since I am looking at cars from out of state, I had a few questions on the vehicle. Before asking them to look at the car on the lot for me, I asked Vlad if their dealership had any other fees required in addition to the purchase price of the car. I was told there were none other than "tax, license and title, pretty simple".
Fast forward to the quote I received this morning showing an additional $2309 in fees and double the correct ... Read More DealerRater - Feb 16, 2025
Pleasant service experience. Jorge was very nice and had the car ready exactly when he said it would be. If we had needed to use the waiting area it was comfortable, clean, offered refreshments, and was dog friendly. All around it was a nice environment.
Kimberly Heath was great. She gave me estimates on the costs and updated me on the statis of my service.
The service advisor Jorge Mere was extremely knowledgeable about my concerns. The dealership was excellent they washed my vehicle before it was returned. Will recommend this store.
I leased a new 2024 Acura ZDX from this dealer, my salesman Jeff was great, and the sales manager Marcos was amazing 👏 Thank you for everything.
I recently purchased my second Acura from Gettel Acura. I had a great experience. My salesman Jeff was very knowledgeable, informative, pleasant and listened to what I was looking for. Mike in finance was very kind and knowledgable. I highly recommend this dealership for your next car purchase.
Ann, the receptionist, saved my experience from being a disaster by simply explaining the process for a first time service customer & making sure a service advisor called me back to answer my remaining questions. This was something the scheduling department couldn’t manage to do & I waited a week before calling back a2nd time. Thanks Ann! The day of service was excellent!
We came down on vacation and worked with Austin on buying a 24 MDX, he was wonderful to work with, not pushy and helped on everything we needed even after we got home helping with our plates. Highly recommend working with Austin!
Received good service from Jorge from start to finish. Will recommend him and the dealer.
After getting my car serviced with Gettel’s Acura Service Dept., over the last several years, I will always have to consider how good other dealership’s service dept. rate with their customers. The Service Dept. at Gettel’s has done a wonderful job servicing my car & in a timely fashion. Also, the service dept. representatives have always been very courteous & helpful.
Our service advisor, Kimber, was great. She explained what needed to be done, helped us with costs, and even provided a loaner while work was being done. Excellent service!
I have had my car there for a week for a recall notice, and have not heard a word back since. They said I would hear something in 2-3 days, and when I called to find out status a week later. They have no update.
Recently purchased new RDX from Jeff Thompson. We had a slight hiccup with the original vehicle we were going to take from the lot and Jeff and the team swapped the vehicle out with no drama to ensure we were satisfied. Cant thank them enough for making our first new car purchase smooth and seamless.
Working with Taga was a fantastic car buying experience! He was polite, attentive and was a pleasure to work with. I would highly recommend this dealership!
The service department was timely and efficient. Jorge thoroughly explained the service needed and the associated cost.
Service was 4 stars. Good, but nothing special. Dealer/Service environment is 2 stars. The waiting area is not nearly as nice as the nearby Lexus dealer’s waiting area. Gettel Acura needs to up their game and be a luxury car dealer.
Professional efficient friendly. The sales man Walter made me feel comfortable and answered all the questions I had about the car. Even though it was a used vehicle I was shown how things worked and he had a through knowledge of the accessories. I would recommend him to anyone I know who is purchasing a car
Service people were all very good. Waiting area was exceptionally nice. Finished on time, which is important.
To date, job well done! Very pleased with sales and service personnel as well as comfortable waiting area.
My transaxle is making noise and they said it was not bad enough to do anything with it, just keep driving it and maybe it will go away.
I was greeted with a smile by all the employees. They were on time for my service appointment and completed the work in the stated time. Very satisfied.
I was impressed not only by the Recall fix, but mostly by Kimber Heath the Assistant Service Manager at Gettel Acura. She is excellent at her job AND at Customer support. She has the rare qualities of a genuine personality, kindness and support, not easy to find in today's world. When I couldn't make my Recall appointment due to illness she was able to fit me in within two weeks and was caring and helpful to me. Thank you.
We were able to get a timely appointment. The Customer Advisor was very helpful and gave us suggestions without any pressure. Since the service was going to take a long time, the customer advisor proactively provided a loaner car.
Excellent service and communication with the service technician. I am happy I bought my car here and the service I have received so far
Great experience at Gettel Acura! 6 weeks in and still loving my MDX Type S! Thank you, Vlad, for your assistance and patience with me while choosing this vehicle!
Got us in quick for oil change, and expedited the time in service as we were in a hurry
A Class Act for a World-Class Automobile. You can never find a combination of Sales/Service that truly takes all of the worry of having a car before Gettel. No one here would ever hesitate to keep you happy regardless. The family atmosphere of the sales center has to be seen. The service department is where I always feel comfortable talking with an Advisor. I've never been talked down to.
Excellent job changing the oil and rotating the tires! And they wash and cleaned the vehicle
I am seriously more impressed by my service advisor, Kimberly Heath, each time I stop in for service. She and the Gettel mechanics who work on my car are absolutely the best team I have ever worked with at any dealership in my 40 years of owning various cars and dealerships. Thank you! I truly appreciate it!
Another repeat awesome experience at Gettel Acura. 175K and still going strong. Hoping for another 175k.
Everything was great. I was greeted right away and the quoted time to complete the service was accurate. The sitting area was clean and comfortable. It would be nice to have a few more private areas as I was working and needed to sit outside to take a call. Thank you.
Service is always great and timely. I always wait on my car, and the waiting area is very comfortable.
Went in last Saturday only to test drive the new ZDX. We drove off with new car. As any new car purchase it did take some time. but sooooo worth it. Steadman was our sales guy. Going over figures and finalized the price . He was very patient and very easy going and answered our questions and any follow ups. We have our new EV and love it. OUR First EV first SUV and found out we are the first to buy one . Thank you again Steadman and Gettel Acura
Service was very good and explanation of the sevice is very clear and accurate. Service time was as expected,
Very professional, very caring and very personal. You get the feeling that they are caring
Great experience for my oil change service. My concerns were addressed and taken care of. Thank you!
We didn't notice until we bought the vehicle that they may have switched the tires after we bought it. I wondered why it took so long to "detail and fuel it up" (45 mins since it was already clean) while we were in the process of purchasing. We also didn't notice that it was a rental truck until in F & I. At that point, we just wanted to get out of there, so it's on us that we didn't unwind the deal. All I can say is, take pics of the tires before and ... Read More Google - Jun 19, 2024
Very Great service, friendly & professional. Will recommend to friends and will keep leasing from them too.
The Salesperson, Taga was very knowledgeable about the features of the vehicle I was looking at which help me determine which package was best for me..The service department was very attentive and ensured my concern was taken care of.
I had another wonderful experience at Gettel Acura last week for an Auto Butler application and a multi-point inspection. Christine Hoffman made the initial appointment for me, and I worked with Sydney Morin at check in and checkout. They are both excellent, and I was also provided with a loaner vehicle so that I could attend a doctor appointment while my 2022 Acura MDX was being serviced.
As a 27-year Acura lessee, I am very pleased with Gettel Acura for sales and service, and this vehicle is the first one that I have leased at this dealership after relocating from CT ... Read More DealerRater - Jun 17, 2024
The salesman there was top-notch great guy great experience and we got a great car Y.Zyskind R.Alley
Always professional, responsive to questions, helpful with technology issues and a pleasure to do business with.
Thank you so much for doing such a great job changing my oil, vacuuming, and washing my car.
